Legendary Customer Service Award Winners

Legendary Customer Service Award Winners

Columbian Logistics Network is proud announce the winners of our Legendary Customer Service Awards for the 4th quarter of 2019 and 1st quarter of 2020!






4th Quarter 2019 LCS Winners:
Internal – Marty Abbott (Shuttle/Switch Driver)
Nominated by Marshall McKenzie
Marty reported and fixed a design flaw with the new switchers by designing and fabricating parts for each switcher to reduce damages and costs. Marty’s repairs help to keep air lines from catching on other areas of the switchers.

External – Tiffani DeFrang (CDS Clerical)
Nominated by Customer
Tiffany was nominated by a customer for always being available to assist with any situation in a kind and patient manner. Her nominee notes “Tiffani portrays Legendary Customer Service by being open minded, patient, confident and reliable. She is a great asset to any company, Columbian Logistics is lucky to have her!”


1st Quarter 2020 LCS Winners:
Internal: Juanita Mahamud (GRDC Admin. Support)
Nominated by Derek Kent (Admin. Supervisor)
Juanita has been a tremendous asset to the Columbian Team. Her positive attitude has brought up the morale of those around her. She has taken all objectives and tasks assigned to her head on and excelled in providing the best service possible. Juanita’s actions and attitude embody Columbian’s Core Values.

External: Mohammad Motan (Shuttle/Switch Driver)
Nominated by 3 people at same customer
Mohammad was commended by his supervisor for his proactive attitude and actions, as well as his attention to detail and good communication skills. He was nominated by three customers, one of which noted ‘He is one of the switchers I can count on when I need a switch done quickly.’

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