Tag Archives: Michigan

customer servicce

Columbian Scores 100% on Audit

The Columbian Distribution Services (CDS) division recently scored a perfect 100% on a rigorous customer audit.  The customer, who prefers to remain anonymous, performs semi-annual unannounced (surprise!) audits of our facility, processes, and systems.  The all-day audit covers 8 key aspects of warehouse operations: Physical Security & Monitoring, Electronic Monitoring, Access Control, Product Storage, Operational Documentation, Warehouse Operation Processes, Administrative Operations, and Physical Inventory.

While the CDS crew has consistently earned satisfactory marks over the years, this is the second year in a row they’ve achieved a perfect score.  Bill Ekberg, senior facility manager, had this to say about the score:

“The audit has changed over the last few years.  It used to measure how your operation looked on that day, but now it measures your operational performance over time.  It’s much tougher to pass, let alone earn a perfect score.  This accomplishment is a testament to the day-to-day rigor with which we treat this customer’s business.”

Michigan Supply Chain Innovation Summit

Michigan Supply Chain Innovation Summit

 

Michigan Supply Chain Innovation Summit, August 30-31, 2015, in Dearborn, Michigan, will be a not-to-be-missed event, especially for business leaders looking for insights into the logistics and supply chain innovations beyond the horizon of current best practices.  Topics will include complexity management, talent development and leadership, omni channel supply chain integration, and much more.

This inaugural event reflects a new emphasis on the importance and priority of the state’s supply chain network. Every company and every job in Michigan is affected by the supply chain, which includes logistics, warehousing, distribution, inventory management, production planning, staff optimization, data integration and much more.  The timing for this Summit is right, as the MEDC is implementing Michigan’s Logistics and Supply Chain Strategic Plan with public sector and private sector partners across the state.  The MEDC and Prima Civitas have partnered to coalesce and showcase some of Michigan’s best supply chain leaders, innovators, practitioners, and ideas – all world-class strategic assets in business and economic development. 

1000 days No Lost Time Team

1,000 Days No Lost Time To Injuries

3 years, 33 months and 24,000 hours… that is how long the team at the Grand Rapids Distribution Center conducted operations with no lost time to injuries. The accomplishment is a direct reflection of Columbian Logistics’ dedication to safety, and the effectiveness of the processes and programs in place to promote safety every day. Jim Gadziemski praised the Grand Rapids DC for exemplifying all 5 of Columbian’s core values. “The banner year for business and quick response to customer moves within the facility as well as helping support the whole network are directly tied to Performance and Agility. Cheryl Vandenburg’s Legendary Customer Service award win, the MSHARP certification,

1000 days No Lost Time Team

The Grand Rapids DC team members, gathered to celebrate their achievement

and now 1,000 days No Lost Time achievement  really show how the team lives Service, Safety and Respect.” The 1,000 Days NLT achievement was celebrated with a ceremony and luncheon held at Columbian Logistics corporate office. Families were invited, and Grand Rapids DC employees were presented with specially design t-shirts and certificates by Safety Manager Linda Karel. “We have to recognize Linda for the tireless work she puts forth in support of our safety programs. She’s done a great job.” Said Bob Christian, COO.  Congratulations to all the employees who help reach this important milestone!