Tag Archives: Michigan logistics

Legendary Customer Service Award – Q4 Winners

Columbian Logistics Network is driven by its core values, and one of the most important values is ‘Legendary Customer Service’, defined as “Doing whatever it takes to ensure that our customers’ needs are anticipated and met.”  Columbian Logistics Network promotes this ethic with a nomination process through which customers and employees can recognize individuals who have gone above and beyond in their daily work. The Legendary Customer Service Award is open to all employees who consistently deliver ideal service and results, providing responsible, flexible, and cost effective solutions to meet customer needs. Each quarter, a team selects two nominees to receive the Legendary Customer Service Award, one an ‘external’ or customer nominated employee, and the other an ‘internal’ nominee recommended for service to his or her  fellow employees.

Columbian Logistics is pleased to announce the Legendary Customer Service Award winners for the fourth quarter of 2015 are Derek Kent & Candy Starr! Congratulations Derek and Candy, for providing the Legendary Customer Service that moves our customers ahead!

[img_text_aside style=”1″ image=”http://www.columbianlogistics.com/wp-content/uploads/2016/01/Legendary-Customer-Service-Q4-2015-Derek.jpg” image_alignment=”right” headline=”LCS%20Award%20Winner%2C%20Derek%20Kent” text=”%3Cp%3E%3Cstrong%3EHow%20Derek%20Portrays%20Legendary%20Customer%20Service%3A%3C%2Fstrong%3E%3C%2Fp%3E%0A%3Cp%3E%22%20It%20is%20really%20hard%20to%20narrow%20down%20what%20Derek%20does%20because%20he%20does%20everything%20and%20is%20always%20willing%20to%20learn%20more%20so%20he%20can%20do%20more.%20He%20is%20an%20important%20part%20of%20our%20team.%20His%20priority%20is%20always%20to%20do%20the%20best%20job%20possible%20in%20the%20most%20cost%20effective%20way%20in%20order%20to%20satisfy%20our%20customer.%20He%20is%20one%20of%20those%20behind%20the%20scenes%20employees%20who%20isn’t%20always%20seen%2C%20but%20without%20him%20we%20wouldn’t%20be%20so%20successful.%20%22%20-%20%3Cem%3EEmilie%20Battenfield%2C%20Supervisor.%3C%2Fem%3E%3C%2Fp%3E%0A” alignment=”left”][/img_text_aside]


[img_text_aside style=”1″ image=”http://www.columbianlogistics.com/wp-content/uploads/2016/01/Legendary-Customer-Service-Q4-2015-Candy.jpg” image_alignment=”right” headline=”LCS%20Award%20Winner%2C%20Candy%20Star” text=”%3Cp%3E%3Cstrong%3EHow%20Candy%20Exhibits%20Legendary%20Customer%20Service%3A%3C%2Fstrong%3E%3C%2Fp%3E%0A%3Cp%3E%22Candy%20Starr%20has%20consistently%20exceeded%20my%20expectations%2C%20she%20is%20a%20joy%20to%20converse%20with%20on%20the%20phone%2C%20she%20makes%20me%20feel%20as%20though%20my%20account%20is%20important%20and%20also%20demonstrates%20such%20thorough%2C%20consistent%20A%2B%20performance.%22%20%C2%A0%20-%20%3Cem%3ECustomer%20Nomination%3C%2Fem%3E%3C%2Fp%3E%0A%0A” alignment=”left”][/img_text_aside]

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Have you experienced great customer service from a Columbian Logistics employee? Click here to nominate them for the LCS Award!

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