- Food Logistics
- Manufacturing Support Services
Columbian Logistics Network is driven by its core values, and one of the most important values is ‘Legendary Customer Service’, defined as “Doing whatever it takes to ensure that our customers’ needs are anticipated and met.” Columbian Logistics Network promotes this ethic with a nomination process through which customers and employees can recognize individuals who have gone above and beyond in their daily work. The Legendary Customer Service Award is open to all employees who consistently deliver ideal service and results, providing responsible, flexible, and cost effective solutions to meet customer needs. Each quarter, a team selects two nominees to receive the Legendary Customer Service Award, one an ‘external’ or customer nominated employee, and the other an ‘internal’ nominee recommended for service to his or her fellow employees.
Columbian Logistics is pleased to announce the Legendary Customer Service Award winners for the fourth quarter of 2015 are Derek Kent & Candy Starr! Congratulations Derek and Candy, for providing the Legendary Customer Service that moves our customers ahead!
[img_text_aside style=”1″ image=”http://www.columbianlogistics.com/wp-content/uploads/2016/01/Legendary-Customer-Service-Q4-2015-Derek.jpg” image_alignment=”right” headline=”LCS%20Award%20Winner%2C%20Derek%20Kent” text=”%3Cp%3E%3Cstrong%3EHow%20Derek%20Portrays%20Legendary%20Customer%20Service%3A%3C%2Fstrong%3E%3C%2Fp%3E%0A%3Cp%3E%22%20It%20is%20really%20hard%20to%20narrow%20down%20what%20Derek%20does%20because%20he%20does%20everything%20and%20is%20always%20willing%20to%20learn%20more%20so%20he%20can%20do%20more.%20He%20is%20an%20important%20part%20of%20our%20team.%20His%20priority%20is%20always%20to%20do%20the%20best%20job%20possible%20in%20the%20most%20cost%20effective%20way%20in%20order%20to%20satisfy%20our%20customer.%20He%20is%20one%20of%20those%20behind%20the%20scenes%20employees%20who%20isn’t%20always%20seen%2C%20but%20without%20him%20we%20wouldn’t%20be%20so%20successful.%20%22%20-%20%3Cem%3EEmilie%20Battenfield%2C%20Supervisor.%3C%2Fem%3E%3C%2Fp%3E%0A” alignment=”left”][/img_text_aside]
[img_text_aside style=”1″ image=”http://www.columbianlogistics.com/wp-content/uploads/2016/01/Legendary-Customer-Service-Q4-2015-Candy.jpg” image_alignment=”right” headline=”LCS%20Award%20Winner%2C%20Candy%20Star” text=”%3Cp%3E%3Cstrong%3EHow%20Candy%20Exhibits%20Legendary%20Customer%20Service%3A%3C%2Fstrong%3E%3C%2Fp%3E%0A%3Cp%3E%22Candy%20Starr%20has%20consistently%20exceeded%20my%20expectations%2C%20she%20is%20a%20joy%20to%20converse%20with%20on%20the%20phone%2C%20she%20makes%20me%20feel%20as%20though%20my%20account%20is%20important%20and%20also%20demonstrates%20such%20thorough%2C%20consistent%20A%2B%20performance.%22%20%C2%A0%20-%20%3Cem%3ECustomer%20Nomination%3C%2Fem%3E%3C%2Fp%3E%0A%0A” alignment=”left”][/img_text_aside]
[feature_box style=”8″ only_advanced=”There%20are%20no%20title%20options%20for%20the%20choosen%20style” content_font_font=”Oswald” alignment=”center”]
Have you experienced great customer service from a Columbian Logistics employee? Click here to nominate them for the LCS Award!
Columbian Logistics Network has been named a 2015 Top 3PL & Cold Storage Provider by Food Logistics Magazine. The list, published annually, serves as a resource guide of third-party logistics and cold storage providers whose products and services are critical for companies in the global food and beverage supply chain. Columbian Logistics provides transportation and warehousing with a focus on food safety. Its warehouses are independently audited and certified SQF level 2 by the AIB International, as well as certified organic (OTCO) by the Oregon Tilth.
“Food safety is one of the biggest issues for today’s 3PLs and cold storage providers, who are confronted with new demands from consumers, customers and regulatory compliance requirements as a result of the Food Safety and Modernization Act,” noted Lara L. Sowinski, editor-in-chief for Food Logistics. “The companies on Food Logistics’ 2015 Top 3PL & Cold Storage Providers list are among those in our industry who are expanding their portfolio of services to meet these new demands related to food safety while simultaneously assuring cold chain integrity.”
Companies on this year’s Top 3PL & Cold Storage Providers are profiled in the August 2015 issue of Food Logistics, as well as online at www.foodlogistics.com.
For more information about Food Logistics Top 3PL & Cold Storage list, please contact Mandy VanHaitsma at 616-460-5489 or firstname.lastname@example.org
General Manager of Warehousing at Columbian Logistics Network, Jim Gadziemski, has been re-certified as a Certified Supply Chain Professional (CSCP) through the American Production and Inventory Control Society (APICS). Maintenance of the certification requires that designees complete 75 professional development points every 5 years. Those
points can be earned through a combination of professional membership involvement, continuing education, presentations, publications and service to the operations management profession. APICS is a professional association that provides “provider of research, education and certification programs that elevate supply chain excellence, innovation and resilience.” The CSCP designation is widely recognized for it’s rigorous education standards and master of best practices.
“We very much support continuing education and professional development which help employees carry out our mission to provide best in class logistics solutions for our customers,” States COO Bob Christian.
If you would like to learn more about the APIC CSCP designation, visit their website here: